TECHNICAL WRITER AT GENERAL ELECTRIC, SOUTH AFRICA

GE drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. GE Digital is looking for Technical writers to work on  information development project in South Africa.

JOB DESCRIPTION

Role Summary

As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.

Essential Responsibilities:In this role, you will develop and deliver high-quality content for the Predix Applications Engineering team using the following professional characteristics;

  • Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
  • Fundamental collaboration skills: ability to work with other writers and cross-functional peers
  • Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
  • Understanding of core information development processes: content planning, content creation, content review
  • Ability to break down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
  • Basic ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user

Qualifications/Requirements:

  • Undergraduate Degree and/or equivalent experience.
  • Relevant professional experience.
  • Must have valid authorization to work full-time without any restriction in the role’s location.

Desired Characteristics:Technical Expertise:

  • Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables
  • Fundamental skills with the authoring tools used by the PAE information development team: oXygen Author (DITA methodology), Astoria CMS
  • Ability to follow established information patterns to create information deliverables
  • Awareness of Lean/Agile/XP software development processes and how to follow processes for information development
  • Basic awareness of the major aspects of software design, development, and QA and how they affect the information development process
  • Business Acumen
  • Ability to work to deadlines and think critically about the task at hand while maintaining an understanding of the relevance of the issue in the bigger picture
  • Basic domain and product knowledge, including appropriate terminology, with an awareness of GE Digital product line(s) and offerings
  • Awareness of how GE Digital drives value to its customers
  • Leadership
  • Ability to voice opinions and present clear rationale.
  • Effective use of data or factual evidence to influence
  • Recognition of collaborative behavior and participation in collaborative activities
  • Willingness and ability to learn organization vision statement and decision-making framework.
  • Ability to understand how team and personal goals/objectives contribute to the organization vision
  • Personal Attributes:
  • Willingness and ability to help team members
  • Ability to understand problems thoroughly before implementing solutions and ask questions to clarify requirements when ambiguities are present
  • Ability to identify opportunities for innovation and offer new ideas

For more details Click HERE

 

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