Tugende Field Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be required to work autonomously and responsibly by conducting asset pre-delivery inspections, delivery coordination, installations, testing, repairs and maintenance of all Tugende assets.

Key Duties and Responsibilities

  • Complete the procurement process by signing off the pre-delivery inspection notes and managing the inventory.
  • Accurately conduct a pre-delivery inspection on all received assets and ensure all necessary maintenance is reported before delivery.
  • Coordinate delivery of assets (including loading, paying the delivery agents, offloading, monitoring and reporting any damages) from the supplier to the Tugende branch.
  • Accurately capture all-new asset details into the system, before disbursement.
  • Read and interpret equipment manuals and repair orders / instructions to perform required maintenance and service.
  • Manage all installations, repairs, maintenance and testing of assets before disbursement.
  • Provide technical, maintenance services and customer support during field visits or dispatches of assets.
  • Document, share and make recommendations on the status of company assets with relevant members of the operations team based on fieldwork discoveries.
  • Produce accurate, timely and detailed service reports to the Branch .
  • Perform any other technical related duties as may be assigned by the supervisor.



– Knowledge, experience, skills and qualification;

  • A minimum of a diploma in; Electrical / Mechanical / Automobile Engineering, or Motor Vehicle mechanics, obtained from a certified and recognised institution of learning.
  • Should have a valid driver’s licence.
  • At least 1-year of work experience as a mechanic or electrician with a reputable organisation or institute.
  • Superb technical skills to diagnose and determine the best technical solutions from non-technical descriptions.
  • Technical experience with motorcycles and cars assembly and repair.
  • Ability to work under pressure with minimal supervision.
  • Ability to interpret & understand technical diagrams and manuals.
  • Ability to work flexible shifts and to adapt to changing work schedules.
  • Familiarity with mobile tools and applications.
  • Knowledge of health and safety issues related to motorcycle use, including electrical, mechanical and chemical risks.
  • Motorcycle riding proficiency.
  • Strong problem-solving skills.

Key Competencies

  • Hold values similar to our own: Integrity;- Empathy, Teamwork, Solutions Oriented and Always growing.
  • Confidentiality: Able to handle sensitive information professionally and confidentially.
  • Positive Attitude: the main mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times.
  • Flexible and resilient: Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as an opportunity to grow.
  • Computer literate with the ability to use MS Office and Google Suite.
  • Good customer service skills to deal sensitively with customers
  • Proficiency in 2 or more local languages.
  • High level of professionalism and integrity.
For more details click HERE


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